ecoBright® Group Privacy Policy Statements

ecoBright® Pty Ltd is an wholly Australian owned energy saving consultancy based in Melbourne Victoria, operating also in New Zealand and the Pacific Islands. Our Australian operations are coordinated from our office in Essendon Victoria, whilst our New Zealand and Pacific Islands operations are led from Auckland.

Both ecoBright® Pty Ltd (Australia) and ecoBright® energy solutions Limited (New Zealand) (collectively known herein as ecoBright®) are bound by the following privacy policy in both your use of our websites and our use of your email address(es).

Website Privacy Policy Statement

ecoBright® respects the privacy of every individual who visits our websites. We undertake to collect only that personal information about you which is necessary for the performance of our business. We undertake to use that information in two ways: first to fulfill any service you may request and secondly to determine how we as a company can serve you better.

This information and any unique identifier associated with it will not be disclosed to anyone outside of ecoBright®, its affiliated or associated companies, its agencies, distributors, and other companies with which ecoBright® has arranged services for your benefit and any assignees, transferees or replacements of the above referred parties.

You have the right as an individual to find out what information ecoBright® holds about you and make corrections if necessary under the provisions of the Victorian Freedom of Information Act from the state of Victoria, Australia. You also have the right to ask us to not use or record the information. Where it is lawful we will make all practical efforts to respect your wishes. However, certain legislation especially laws related to occupational health and safety may prevent this.

ecoBright® undertakes to take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. A policy on the management of personal information is available upon request. Transborder and transnational data flows will be restricted to organisations who undertake to protect your information in accordance with the Victorian Information Privacy Principles.

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EMail Privacy Policy Statement

ecoBright® is committed to your privacy and the protection of information that comes into our possession about you.

Why did you receive an email from us?

If you have received an email from ecoBright® it is because either:

  1. your email address is either listed with us or with someone who has expressly shared this email address for the purpose of receiving marketing information in the future (i.e. "opt-in"), or

  2. you have registered, purchased, conducted business or otherwise have an existing relationship with us.

ecoBright® respects your time and interest by controlling the frequency of our mailings to you.

How ecoBright® protects your privacy

ecoBright® uses security measures and procedures and policies to protect against the loss, misuse and alteration of data used by our systems to protect your privacy.

How does ecoBright® use your email address?

ecoBright® shall never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving emails from ecoBright®?

Each email sent contains an easy to access, automated way for you to cease receiving email from us or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

If you have received unwanted, unsolicited email sent via ecoBright's system or purporting to be sent via ecoBright's system, please forward a copy of that email with your comments to emailsupport@ecobright.com.au for our review and action.

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If you have any specific questions which are not covered by either of these policy statements, please post your enquiry to:

In AUSTRALIA:

ecoBright Pty Ltd

Office 15, 207-211 Buckley Street 

Essendon  VIC  3040  Australia

E: privacy@ecobright.com.au

In NEW ZEALAND:

ecoBright energy solutions Limited

PO Box 34412 

Birkenhead  Auckland  0746  New Zealand

E: privacy@ecobright.co.nz